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Just Blogging -
Software as a Service
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From a New.com article, The firewall vs. the cloud, my notes about the Security issue (always present at any SaaS talk). In the SaaS context, the article describes tools to assess the subject, with an excellent point of view about the the IT cloud perception. "The hosted model makes financial sense....However, it's not realistic to think that the people inside businesses currently running their own e-mail servers will happily encourage sensitive and timely employee conversations to head outside the firewall to a hosted service. Saving money doesn't trump control.
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The difference is the nature of the data being stored, and from where they've traditionally been controlled. Employee communications and file storage come from within a company. Infrastructure, habits, and laws have grown up to encourage that data to stay there. But for online services that undercut traditionally consulting-based services, like measurement analytics, there's little business instinct to pull the entire operation inside the arms of the IT department.
There's also, of course, the issue of perceived reliability. If an e-mail or file storage service goes offline, a business can grind to a halt. While I don't believe that IT departments are inherently able to provide more uptime than hosted services, a business leader at least knows who he or she can complain to if the company's e-mail suffers a glitch. With analytics services, a few minutes or hours of downtime is unlikely to have an immediate material impact on a company's capability to operate.
... to sell to businesses in the real world, it's not enough to offer a Web-based service that's less expensive than a traditional software app. You've got to understand the habits and laws, the sacred cows, and the fears of customer companies. Local versions of apps that address these issues may be less efficient and more expensive. But they can also sell better."
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Source: News.com
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Last Updated ( Friday, 03 April 2009 19:25 )
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