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About my Blog -
Opening Everything
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http://wiki.oquma.net/index.php/Main_Page
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This site is the main reference site for the OQUMA methodology. Here, we coordinate the system methodology for small and medium companies. The wiki is open and free. You can subscribe now.
The methodology is licensed under Creative Commons Attribution Non-Commercial Share Alike 3.0. So you can apply it into your system, keeping a brief mention to us, as original creators.
About our main commercial service (at http://www.oquma.com) is oriented to provide a SaaS document management service for standard compliance management. You can upload your documents (based on our templates), manage versions and approval workflows, publish final PDF documents, agendas, plans, and reports oriented to support the standard of choice. |
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Last Updated ( Friday, 08 January 2010 15:34 )
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About my Blog -
Lost & Found
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 Just a quick note. United Nations Climate Change Conference Copenhagen 2009 took place at a 0º location. A curious place to talk about climate change and global "warming"..... you know... It was snowing. 
But when we talk about climate change, It's not only about "warming". Also, the climate change is about severe weather changes in the extremes.
A week after the conference, with a sense of irony, a freeeeezing storm is on the north hemisphere.
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Last Updated ( Monday, 21 December 2009 16:33 )
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Just Blogging -
Shaking Enterprises
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A quick note from the daily news, just to remember it before a laptop / netbook buying decision investing your full salary into a new gadget, this paper from SquareTrade Research has warranties data about malfunction rates:
| Manufacturer |
Malfuction Rates |
| Asus |
15.6 % |
| Toshiba |
15.7 % |
| Sony |
16.8 % |
| Apple |
17.4 % |
| Dell |
18.3 % |
| Lenovo |
21.5 % |
| Acer |
23.3 % |
| Gateway |
23.5 % |
| HP |
25.6 % |
Source: SquareTrade Research: Nearly 1 in 3 Laptops fail over 3 years
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Last Updated ( Friday, 20 November 2009 12:00 )
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Just Blogging -
Shaking Enterprises
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Yesterday, I was talking with Marta Cruz, from Nextperience. This is the brief review about the chat (to don't forget it ;-) ):
I've been reading The Innovator's Dilemma, by Clayton M. Christensen. According to the author, it's very difficult for a traditional company to innovate its business. Several examples along history support the idea. E.g. Hard Disk Industry, Mechanical Excavator Industry, and Minimill Steel Technology.
In a legacy business, the value network is built for a purpose. It can not be changed to support a disruptive technology.
When a disruptive technology is taking its first step, it's going to be incomplete, not ready for prime time. The legacy customers are not going to see with good eyes the new idea. Management is not going to be supportive for wasted budget in a new field; refurbished ideas are going to win. The scenario is posed to support projects oriented to "update" old technologies.
So, new technologies are developed by new companies. The new company has no other choice to develop its new  business (cutting the old ties). Even with imperfections, the company will find a market to survive. In the mean time, it will improve the innovation to better compete and win new market. At the end, it will surpass the old technology.
SaaS is growing based on new companies understanding how to adapt the software to be selling as a service. It's a paradigm shift. It's easier to say it, than to apply it. (Remembering the ASP Bluff from the .com era)
Traditional software companies have no good chances. They are fighting in a new arena with a legacy structure and narrowing revenues; trying to keep their traditional customers happy, reuse the current bolts, and cutting costs.
If we are standing in a new company with brand new ideas, let's cut the old ties. We have to forget the habits, and rethink the business for the new customer (I'd like the idea of a natural-born digital native). Let's deconstruct the products and services and rebuild them around the digital native.
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Last Updated ( Thursday, 12 November 2009 21:00 )
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Just Blogging -
Platform as a Service & Cloud Computing
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Excellent article from ArsTechnica "The Cloud: a short introduction". Visual clues to understand the concepts:
- The lowest cloud tier is infrastructure-as-a-service (IaaS), which looks to the client like a dynamically scalable pool of compute and/or storage resources. The basic metered unit of IaaS is usually either a single virtual machine (e.g., Amazon EC2) or an abstract storage object of a certain size (e.g., Amazon S3).
- Next up the ladder of abstraction is platform-as-a-service (PaaS), which provides API-level access to a cloud infrastructure layer. Examples of PaaS are Google AppEngine and Force.com....
- The final and most popular tier of cloud service is software-as-a-service (SaaS). Google Apps and Salesforce.com are the two paradigmatic SaaS examples...
No need to write more, please, follow the link to the original article: ArsTechnica "The Cloud: a short introduction".
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Last Updated ( Tuesday, 10 November 2009 11:55 )
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Just Blogging -
Platform as a Service & Cloud Computing
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In the last year, I've heard a lot of opinions and noise around SaaS, PaaS, and Cloud Computing. And the marketing is not helping.
The original intention of my previous post "A Bird's Eye View of Cloud Computing, SaaS and PaaS" was to visualize THE categories. However, I think there's a general need of simple high-level criteria.
What
We know "Now everything is on line"......Let's be naive:
- SaaS = Software
- Cloud Computing = Hardware
- PaaS = Software for Developers / Operations
We can refer to "cloud computing" as running on line as a general concept. But, talking about hard stuff, a company is providing a software service or a hardware service, so it's SaaS or Cloud Computing. Examples: SuccessFactors vs Amazon EC2.
Who
Based on these simple concepts, you can know if you need Software or Hardware. If you are looking for a SaaS, you have to find the right package for your needs (features vs monthly pricing). From SMB packages to full enterprise services.
If you are looking for hardware (and the associated network connectivity and human resources to keep the service running), you have to choose between the minimum hosting package to world-wide load balanced servers. Cloud Computing "by nature" is a very high load service. For any regular (small and medium) website, you can easily use a simple hosting or collocated server.
PaaS is a tough call for developers, it changes the standard development model to easy the process to publish and operate a software service.
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How much
Next post :-)
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Last Updated ( Friday, 30 October 2009 14:57 )
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About my Blog -
Curriculum Vitae
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We've been working for our SaaS, OQUMA Quality Management Application Service, in the context of NAVES 2009 Competition, organized by IAE Entrepreneurship Centre.
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The Center for Entrepreneurship of the Universidad Austral’s IAE Business School is the platform for the development and incubation of new, innovative high impact projects. The Center was founded in 1999 and was the first center for entrepreneurship in Argentina, focusing its activities on three main fields: Research, Training, and the Incubation of new Companies.
NAVES (New Entrepreneurial/Business Adventures) is a business plan competition open to the public in Argentina. The project has a 23 year track record for developing and working on business plans.
We are proud to announce that our project is NAVES 2009 Semifinalist!
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OQUMA - http://www.oquma.com (Today, we are still in BETA)
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Last Updated ( Friday, 23 October 2009 00:02 )
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Just Blogging -
Software as a Service
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I've been reviewing information related to SaaS performance management for OQUMA's business plan. These are the main indicators across several business models:
- Long term - CLTV Customer lifetime value, from Wikipedia: In marketing, customer lifetime value (CLV), lifetime customer value (LCV), or lifetime value (LTV) and a new concept of "customer life cycle management" is the present value of the future cash flows attributed to the customer relationship. Use of customer lifetime value as a marketing metric tends to place greater emphasis on customer service and long-term customer satisfaction, rather than on maximizing short-term sales.
- Long term - CAC Customer acquisition cost.
- Monthly - CMRR Committed Monthly Recurring Revenue.
- Monthly - CHURN rate, from Wikipedia: In its broadest sense, churn rate is a measure of the number of individuals or items moving into or out of a collection over a specific period of time.
- Monthly - Cash flow, from Wikipedia: Cash flow refers to the movement of cash into or out of a business, a project, or a financial product.
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A good starting point to follow for a KPI process implementation is SaaS Marketing Tips - Metrics that Make a Difference (Source Chaotic Flow).
Source: Bessemer - Perspective on SaaS Financials and Bessemer’s Top 10 Laws for Being “SaaS-y”
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Last Updated ( Saturday, 10 October 2009 14:10 )
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